Client IP:
18.119.125.162

Client Access Portal Support
Overview
This page provides support for the Client Access VPN Portal.  The Client Access Portal provides employees and workforce partners that want to connect to TE resources while working remotely from a TE managed device.
 
Documentation

 

Software Download

 

Profile
The Cisco AnyConnect Profile provides the AnyConnect client information on how to connect to the TE VPN infrastructure for managed TE devices.  This file may become corrupt and as such may need to be reinstalled.  Below is a link to the profile file and the location on supported devices where the profile resides:
Cisco Anyconnect Profile - Users not yet migrated to Entra MFA
Cisco Anyconnect Profile - Users already migrated to Entra MFA
    (File is in ZIP format - Download and extract into correct folder)
Profile Folder Locations by OS
Microsoft Windows:
   C:\ProgramData\Cisco\Cisco Secure Client\VPN\Profile
MacOS:
   /opt/cisco/secureclient/vpn/profile
Support
If you encounter problems accessing any of these sites, please contact the TE Helpdesk at:
+1-717-810-2255

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